About the Role

Join our dynamic Digital Banking team and play a key role in driving innovation, operational excellence, and customer experience across our digital banking platforms.

Key Responsibilities

• Manage and oversee Just Pay and LankaQR business cycle settlements and dispute-related transactions.
• Monitor and reconcile General Ledger (GL) accounts ensuring accuracy and compliance.
• Handle LankaQR merchant settlements, aggregator support, and charge-back management.
• Drive digital banking adoption and support revenue growth through Internet Banking, Mobile Banking, JustPay, and LankaQR channels.
• Ensure accurate charging and reconciliation of fees related to digital banking services.
• Conduct UAT testing for Internet Banking and Mobile Banking systems to ensure smooth deployment of enhancements and new features.
• Generate MIS reports and provide actionable insights to management.

Requirements

• Strong knowledge of Internet Banking, Mobile Banking, LankaQR, JustPay, settlement and reconciliation processes.
• Excellent analytical and problem-solving skills.
• Strong proficiency in Microsoft Office, particularly Excel.
• Ability to supervise, mentor, and develop junior team members.
• Experience working with merchants, aggregators, or digital payment platforms will be an added advantage.

How to Apply

Interested candidates are invited to send their updated CV to fathima@jithpl.com with the subject line: Assistant Manager – Digital Channels.